At Crystalline Foundation eClassroom, your privacy is very important to us. This policy explains what information we collect, how we use it, and how we keep it safe. By using our platform, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information when you use Crystalline eClassroom:
- Personal details such as your name, age, class, email, or phone number when you register.
- Learning details such as the subjects you study, your progress, and the questions you ask.
- Technical details such as your device type, browser, or how you use the platform (to help us improve the service).
2. How We Use Your Information
We use the information collected to:
- Provide you access to lessons, resources, and live tutorials.
- Help tutors support you better in your studies.
- Improve our platform and create new learning features.
- Communicate important updates about classes, assignments, or policies.
- Protect the safety and security of all learners on the platform.
3. How We Protect Your Information
- We use secure systems to store and protect your data.
- Only authorised staff and tutors can access necessary information.
- We do not sell or misuse your personal details.
4. Sharing of Information
We may share limited information with:
- Tutors, so they can guide and support you effectively.
- Service providers who help us run the platform (such as technical support).
We will never share your personal information with outsiders for marketing or advertising purposes.
5. Children’s Privacy
Crystalline eClassroom is designed for junior and secondary school students. Parents and guardians are encouraged to support younger learners. We take extra care to ensure that children’s data is kept private and secure.
6. Your Choices
- You can update your account details anytime in your profile settings.
- You may request that we delete your account or personal data by contacting us.
- You can choose not to receive certain communications (such as newsletters).
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of the platform means you accept the updated policy.
8. Contact Us
If you have questions about your privacy or how we use your information, please contact us at:
📧 eclass@crystallinefoundation.org
📞 +234 906 117 8519, +234 816 785 6523
